A $141 million settlement with Intuit, the maker of TurboTax, means that millions of people — many with lower incomes — will receive checks in the mail beginning this week. Turbo Tax maker Intuit (opens in new tab) settled a legal dispute last year over how the company handled the marketing of its tax preparation software from 2016 to 2018. About 4.4 million people who believed they were getting Turbo Tax for free ended up paying for the product — some reportedly as much as $100.
“By requiring consumers to pay for tax return services that should have been available for free, Intuit cheated taxpayers out of their hard-earned money,” Pennsylvania Attorney General Michelle Henry said in a statement (opens in new tab) about the legal settlement.
Henry joined Attorneys General from Tennessee, Florida, Illinois, New Jersey, North Carolina, New York, Texas, and Washington in announcing the $141 million multistate agreement with Intuit. However, all fifty states and the District of Columbia signed on to the settlement.
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In agreeing to the multi-million dollar settlement (opens in new tab), Intuit did not admit wrongdoing. However, the agreement, which comes on the heels of the $725 million dollar Facebook legal settlement, (more on that later) means eligible TurboTax customers could receive payment amounts ranging from $25 to $85.
Intuit Turbo Tax Settlement Explained
Last Year, a multistate coalition of attorneys general agreed to a settlement with Inuit, the maker of the tax preparation software, TurboTax (opens in new tab). The settlement stemmed from allegations that people were essentially tricked into thinking they were getting access to the free version of the tax preparation product.
- Consumers who were eligible to use the IRS Free File product for the tax years 2016, 2017, and/or 2018 but were told that they weren’t eligible for a TurboTax Free edition and so paid to use the TurboTax paid product.
- IRS Free File allows certain taxpayers (usually those with moderate and low incomes) to file federal income tax returns online using free guided tax preparation software.
Intuit did not admit wrongdoing in agreeing to the settlement but must pay $141 million to impacted (i.e., eligible) taxpayers. According to the agreement, the company must also reform its business practices and comply with state consumer protection laws.
Who Will Get TurboTax Settlement Checks?
To be eligible for a TurboTax settlement payment, you had to have paid to file your federal income tax returns using TurboTax for tax years 2016, 2017, and/or 2018, even though you were eligible to file for free through the IRS Free File program (opens in new tab).
If you started using the product because you thought it was free and were told that you had to pay to use it and paid, you are probably eligible for some of the settlement money. However, you aren’t eligible if you used the Intuit IRS Free File product in a previous tax year.
- People eligible for the TurboTax settlement will be (or already have been) notified. Those emails come from Rust, the third-party administrator of the settlement fund.
- You don’t have to apply or file a claim to receive a settlement payment. You will automatically receive a check in the mail if you are eligible for one.
How Much Will Each Person Get From the TurboTax Settlement?
The amount each eligible customer will receive is based on the number of tax years qualifying them for the settlement. According to the settlement website (opens in new tab), most people can expect to receive about $30. But the email you received about the settlement should have listed the amount of money that you can expect to receive.
When Will TurboTax Settlement Payments Be Sent?
Payments from the TurboTax settlement will be sent beginning this week (i.e., the second week of May) and will be mailed throughout the month. Because some payments may not be mailed until the end of May, some customers might not receive their checks until mid-June.
If you’re worried about whether your settlement check is valid, you can check the settlement website. To do that you’ll need:
- Your claimant ID number
- Your Check Number
For more information about the settlement fund, visit the Intuit multistate settlement website (opens in new tab).
Another Settlement: Facebook’s $725 Million for Consumer Privacy
The Intuit TurboTax settlement isn’t the only major legal agreement in the news lately. Last month, Facebook’s parent company Meta, agreed to pay $725 million to settle a legal dispute involving the alleged sharing of user data without users’ permission. In agreeing to the settlement, Facebook/Meta did not admit wrongdoing or liability. Final legal approval of the Facebook consumer privacy settlement is expected this fall, but eligible Facebook users can submit claims now.
The Facebook settlement will apply to people who have used Facebook in the past 15 years. You need to fill out a claim form, which can be found on the settlement website. You can also print and mail your completed claim form to Facebook Consumer Privacy User Profile Litigation, c/o Settlement Administrator, 1650 Arch Street, Suite 2210, Philadelphia, PA 19103. The deadline to submit a Facebook settlement claim form is August 23, 2023.
But keep in mind that because the Facebook settlement stems from a class action lawsuit and there are lots of fees to be paid and claimants involved, the amount of money each customer will receive will likely be small.
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